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Chairman's statement
Overview of the Andrews Sykes trading year, from Mr. JG Murray



Report and accounts
A full report on the financial situation, of Andrews Sykes Group plc Including investor information.



Health and safety
Andrews Sykes group Health and safety policies for staff, customers and the public .



Terms and conditions
Full terms and conditions for trading with the Andrews Sykes Group plc.

News

Sykes pumps drives business development with new penrith depot

The UK’s leading pumping and de-watering specialist, Sykes Pumps, has ensured that it’s technical expertise and after sales support is within easy reach of customers across Cumbria and the Borders with the opening of its newest depot in Penrith.

The new depot marks the continuing expansion of the pump sales and hire company, which celebrates its 150th anniversary this year. The move into Penrith adds to the company’s already strong presence in the North West and brings Sykes’ expertise closer to its strong customer base within Cumbria’s quarrying sector. The new depot also represents a strategic move to drive new business development amongst the region’s other key sectors, including the water and construction industries.

Explained regional director, Richard Simpson: “Sykes Pumps prides itself on delivering a truly local service nationwide, and our ability to provide on the ground technical support and customer care has made us a market leader.

“We have a very strong presence throughout the country and particularly in North West England where our existing depots include Manchester, Liverpool, Oldham and Preston. Penrith provides the ideal location to bridge that gap on the western side of the country between Preston and Glasgow and help us drive business development throughout Cumbria and the Borders.”


Andrews Sykes branch out into the USA as Rentacool

Andrews Sykes opens its first depot in Miami USA on the 1st June 2007 under a new company name of Rentacool.

Anselmo Gill, the General Manager has been project managing the opening with the help from some of our UK based staff.

Rentacool will continue the levels of service that are already well established in the UK, in providing Air Conditioning and Chiller Hire to the USA 

Rentacool are ready to open their doors and start business from the 1st June 2007.

Website: www.rentacool.com

andrewssykes-rentacool


Sykes Pumps sponsors the Specialist in Construction awards

In celebrating 150 years of providing excellent products and service to the construction industry, Sykes Pumps sponsored an award at the ‘Specialist in Construction’ Awards ceremony 2007. The awards are organized by Construction News (supported by the National Specialist Contractors Council together with the Specialist Engineering Contractors Group) and their aim is to highlight the critical role of specialist contractors. Our selected category was ‘Ground Engineering’ and we were delighted to be able to present the trophy to Martin Blower of Expanded Piling Ltd.

(from left: Frankie Boyle, Martin Blower & Steve Reeve)

sykes speciaslist

Andrews Sykes Hire branch out further into Europe

Andrews Sykes Hire opens it 4th European Depot on the 1st June 2007 in Brussels continuing its growth into the Benelux region.

Dan Brennan the Business Development Manager for Europe along with Frank De Smedt the new Belgian General Manager have been project managing the opening with the help from both UK and Dutch Colleagues.

Andrews Sykes will continue the levels of service that are already well established in the Netherlands in providing Air Conditioning, heating, drying and ventilation solutions to the Belgium Market. 
Our Brussels Depot are ready to open their doors and start business.

Andrews Sykes Europe

Website: www.andrewssykes.be


Golden Anniversary

Andrews Sykes would like to give a "BIG CONGRATULATIONS" to Pat Barry as he celebrates his 50 years service with Sykes Pumps. Pat started with Sykes Pumps 50 years ago at the Charlton Depot where he still resides to Day.

Pat started off as am apprentice as a fitter and turner for Sykes Pumps. At the age of 21 he then moved on to become a service engineer on the road, travelling around the country, and occasionally abroad, he did this for 42 years. In September 2006, Pat came off the road and back into the workshop, as a service engineer, were he no longer has to worry about the hectic traffic life on the road.

We wish Pat many more happy years with Sykes Pumps

To celebrate part of his 50 year service Pat attended the Specialist in Construction Awards 2007.


Specialist in Construction Awards 2007

2007 is the year Sykes Pumps turns 150 years, so to celebrate our 150years in the pumping business, was to sponsor a category at the Specialist in Construction Awards.

The event was held at the Hilton Park Lane in London, Sykes Pumps sponsored Major Project Category and we were please to present the award to Rolf kristiansen of SirRobert McAlpine.

Sykes Pumps, think this is a good way to award employees on the work they do in their industries, as some times bosses seem to forget to praise their staff on the good work they do from time to time and we are all guilty of doing this. So to present an award to an employee of another company shows that they are seen for the work they do in their field and it is not forgotten or not praised.

The evening was enjoyed by many companies that attended and customers that were invited to the awards. We look forward to sponsoring the Awards in 2008.

 

You can Call on us...

Andrews Sykes welcomes a new Head of Contact Centre Development, Rob Phillips; he will be developing and delivering the service proposition and service experience for customers from the Southern and Northern Contact Centres for Andrews Sykes. Rob arrives with a wealth of operations experience and knowledge having previously managed contact centres for Vodafone and Serco so he brings a great knowledge with him. 

Andrews Sykes has had its own call centre for the last year and customers have been able to hire air conditioning and get friendly advice on there requirements by comingdirect to the call centre where the phone is answered straight away. We were able to cover the whole of the UK and by having our calls come into the Southern and Northern call centre’s customers didn't have to listen to the phone constantly ringing or hear the engaged tone. This enabled us to deliver a better service than we have in the past including same day delivery which was well received by customers especially on those hot days we experienced last summer!

Rob is delighted and very excited to be joining Andrews Sykes at such a key time for the development of the Company and will work hard to ensure the contact centre strongly reflects the strategy of the company going forward.

Welcome Rob to the Andrews Sykes team.

Sykes Pumps renews sponsorship of British Superbike team.

In the seventh season of supporting the Hawk Kawasaki Superbike team Sykes Pumps will be sponsoring the Hawk team bikes for the celebration of their 150yrs this year. One of the bikes that will be racing with the Sykes Pumps brand on will be number 150, a great way to commemorate our 150 years in the Pumping business. We have enjoyed sponsoring the Superbikes and it is a great event for our customers to go to.

A full time table can be viewed on the link below
http://www.mcrcb-events.co.uk/gallery/THRUXTON%20FINAL.pdf


Silver Anniversary.

Andrews Sykes congratulates Nick Campey on his 25years service with the company.  Nick started with Andrews Sykes in 1982 at the age of 25, he started as a Sales Rep for HVAC in our Manchester Depot, he was then promoted to become a Sales Manager for a period, were he moved on and became the Depot Manager, his vision then grew with his experience and he then became an Area Manager were he stayed for awhile. In 1993 Nick was promoted to become a National Accounts Manager and has been in that position for the last 15 years.
Congratulations Nick...


Dreams can come true.

We have our own celebrity running to make some dreams come true... Phil Parker of Sykes Pumps is running the London Marathon on the 22nd April 2007.  Phil is running on behalf of the “Dreams come true” charity (reg. 800428)

The Dreams come true Charity arrange special ‘once in a life time' events for unfortunate children with serious or terminal illness.  All children have dreams, but how many get the chance to turn their dream into reality? For every child this would be a magical moment in their lives, but for those suffering from a life-threatening illness or a long-term debilitating condition, it can have an even greater impact.

There is no limit to a child's imagination and severe illness should not prevent them from experiencing real quality fun and excitement. No dream is too big or too small for Dreams come True.

Andrews Sykes wish Phil the best of luck in running the London Marathon.  If you would like to sponsor Phil in the London Marathon please click on the link below and donate to a worthy cause, there is nothing so fulfilling than seeing a child’s dream come true and see the eyes light up.

If Phil does well in the London Marathon he will be given the opportunity to run in the New York Marathon, so keep an eye out for the next marathon...

www.dctc.org.uk

New Aurora heaters set the standard for the hire market

Andrews Sykes has built a reputation second to none for supplying reliable space heating solutions for short or long term hire.

This knowledge and expertise, has now been used to help design and develop the Aurora range that sets new standards for energy efficiency, combined with unrivalled performance. Backed by 24/7 service, 365 days of the year, from a nationwide network of depots that can provide instant response, the new Aurora heaters represent the future of heating.

Described as 'smarter by design', these indirect oil-fuelled heaters incorporate a high efficiency heat exchanger (92%+) for more cost-effective running.

The Aurora is available in two ranges: the ultra compact IMA series which includes the 111 model at only 80cms wide, which has been designed to go through a standard door for use virtually anywhere, and the 185 model at 91cms wide. Fully portable and easily transportable, they are compact in design without compromising on power.

You can use them on building and construction sites for all-weather projects. In marquees, retail showrooms and sports halls, to heat large spaces fast. For industry and manufacturing, they're great in warehouses. They're also perfect for agriculture and horticulture and in stores, greenhouses and polytunnels, without risking harmful ethylene and CO2 emissions. In the auto trade, they are ideal for workshops and body preparation areas.

The Aurora IMAs are fully automatic for ease of use and include a powerful fan to enhance heat distribution. They use a warm air recirculating system for maximum efficiency. Fork lift slots ensure trouble-free delivery, from where it can be simply wheeled into position. A single pipe fuel feed and 24 volt remote control circuit simplify set up, while full overheating protection ensures safety.

The high capacity IMAC Series includes the 4000 and 2000S models which are quickly and safely stackable for storage. You can therefore be confident you will have all the heat that's needed for big spaces such as major construction projects, warehouses, manufacturing facilities and temporary buildings for events.

The larger IMACs are also containerised and combine high capacity, efficiency and performance with safe and simple transportability. Crane hooks and fork slots, stainless steel frame and weather resistant casing are complemented by completely automatic burner control for maximum safety and fuel efficiency. A powerful fan and ducting outlets allow heat to be piped to different locations within a large space.

All Aurora heaters include intelligently engineered fuel tank connections, which are quick to use and spill-proof, and neutral generating three phase transformers. This attention to design detail, coupled with Andrews Sykes’ commitment to service, make for unbeatable performance and value in a market that demands the best.

The Andrews Sykes Heat for Hire service is as warm as the heaters and includes free site surveys, friendly advice, cost effective fuel supplies and fuel management options.


Building on Success

Nothing succeeds like success and Andrews Sykes will be building on the achievements of 2006 on every front.

"We’re a hire service company that takes service very seriously", says Managing Director, Paul Wood. "When our customers want an air conditioning or heating solution they nearly always want it now. It’s one of the key characteristics of our market - meeting that need is, for us, a given.  We operate 24 hours a day, every day of the year and can, if required, guarantee delivery within four hours."

It’s this commitment to service, and creating a national 'One Stop' solution, that is really paying dividends. It has enabled us to achieve a tremendously successful year overall but especially on air conditioning hire, which was a record year.

Achieving this level of performance isn't something that a company can define as a goal and expect to happen - it takes an incredible investment in time, expertise and capital.  Andrews operates from 30 depots, with more opening in both the UK and overseas during 2007.  Each one of these is fully stocked with a wide range of HVAC equipment but, this is only half the story, as Paul explains. 

"The depots and equipment represent ongoing capital investment with over £5 million invested in fleet hire in 2006. This is worthless though without a whole army of very talented people making everything run smoothly.  All our service engineers and technicians are highly qualified, which ensures our customers receive our products in good working condition.  Their level of knowledge, problem solving ability and service ethic defines the customer experience and thus our ongoing success which enables us to meet our ‘Anytime, Anyplace, Anywhere' philosophy.

Product-wise, we hire AC units from a 2kW portable to 500kW chillers and, on our Heat for Hire side, from 3kW electric heaters to over 1,000,000 btu indirect fired containerised units.

Overall, I believe we now have the most modern line up in Europe, with our new Heating products offering low emission and fuel economy, with either 407C or 410 refrigerant options for our cooling equipment.

On the boiler side, our hugely successful 'Mobile Units' brand has been expanded to provide fully containerised plant rooms or compact units, from 100kW to 500kW, with dual circuits for both heating and hot water.”

2007 is looking even more exciting for the Andrews Sykes Group with plans already well advanced, which include a further £5 million investment in the hire fleet to which 3,000 new AC units have already been added. Also, a new range of Aurora heaters is being launched this December and new boilers will be unveiled at the H&V07 Exhibition.

Paul sums up: "The last 12 months have been really exciting; the next will be even more exciting and, any day now, we’ll be starting plans for even more growth in 2008".

Contact details:
Andrews Sykes Hire
Premier House
Darlington Street
Wolverhampton
WV1 4JJ 
Tel:  0800 211 611
Fax:  01902 422 466